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What documents do I need to provide for bookkeeping and accounts?

Bank statements, invoices, receipts, proof of payments, expense records and any other documents relating to business income and expenditure. JenMor will let you know if anything additional is required.

How often should my bookkeeping be updated?

Ideally, bookkeeping should be updated regularly throughout the month. Keeping records current makes reconciliations, VAT, tax and financial reporting much easier and helps identify problems early.

When does a business need to register for VAT?

VAT registration depends on the value and nature of your taxable supplies and the requirements set by SARS. JenMor can assess your circumstances and assist with compulsory or voluntary VAT registration where applicable.

Can you assist with VAT registrations, returns and reconciliations?

Yes. JenMor can assist with VAT registrations, calculations, reconciliations, return preparation and related administration.

What information is needed to process payroll?

We generally need employee details, salary information, working hours where applicable, leave information, deductions, benefits and any changes affecting the payroll period.

Can you assist with PAYE, UIF and other payroll submissions?

Yes. JenMor can assist with payroll calculations and the relevant payroll-related statutory administration and submissions.

What is the difference between tax and VAT?

Tax generally relates to the taxable income of an individual or business, while VAT is a tax charged on qualifying goods and services by VAT-registered vendors. They are calculated and reported differently.

Can you help if my tax or VAT records are behind?

Yes. JenMor can help organise outstanding records, identify what information is missing, complete reconciliations and assist in bringing your financial and compliance records up to date.

What compliance records should a business keep?

This depends on the type and structure of the business, but may include financial records, tax and VAT documentation, payroll records, employee information, contracts, policies, statutory records and supporting documentation.

Can JenMor help prepare policies, procedures and governance documents?

Yes. JenMor can assist with practical policies, procedures, controls and governance documentation suited to the needs of the business.

What HR documents should every business have?

Depending on the business, these may include employment contracts, employee records, leave records, workplace policies, disciplinary procedures and other HR documentation relevant to the employer.

Can you assist with employment contracts and employee administration?

Yes. JenMor provides HR administrative support including employee records, contracts, policies, leave administration and general employee documentation.

Can I use JenMor for only one service, or do I need a full package?

You can use JenMor for an individual service or a combination of services. Support can be tailored according to what your business actually needs.

How are your fees calculated?

Fees depend on the services required, the amount of work involved and the complexity of the client’s needs. JenMor will discuss the requirements with you before confirming the applicable fee.

How quickly can you start assisting me?

This depends on the service required and the information available. Once we understand your requirements and receive the necessary documentation, we can confirm the next steps and expected turnaround time.

How do I contact JenMor if my question isn’t listed?

You can contact JenMor by telephone, WhatsApp or email, or send an enquiry through the Contact Us page. We’ll be happy to discuss your requirements and point you in the right direction.

Still Have a Question?

If you can’t find the answer you need, contact JenMor and we’ll be happy to assist with your specific requirements.